Why is my Comcast Xfinity service not working?
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Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
Full Outage Map
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What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
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In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 129,459 ratings
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Problems in the last 24 hours
The graph below depicts the number of Comcast Xfinity reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Comcast Xfinity. Are you experiencing issues or an outage? Leave a message in the comments section!
Will Comcast Xfinity compensate me for the outage?
The recent Comcast Xfinity outages have enraged many of the company's customers. These nationwide outages have prevented many customers from accessing their services.
It is crucial to get in touch with Comcast Xfinity if you are a client and have encountered an outage in order to report the problem and receive assistance. For updates on known outages in your area, visit their website. For the inconvenience, Comcast Xfinity has occasionally given some customers credits and other forms of payment.
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Most Reported Problems
The following are the most recent problems reported by Comcast Xfinity users through our website.
Internet (59%)
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TV (12%)
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Wi-fi (12%)
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Total Blackout (8%)
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E-mail (7%)
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Phone (2%)
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Live Outage Map
The most recent Comcast Xfinity outage reports came from the following cities:Minneapolis, Saint Augustine, Broken Arrow, Chicago, Miami, Oakland, Oak Park, Roanoke, Somerdale, Birmingham, Seattle, Hutto, Houston, Citrus Heights and Danville.
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| City | Problem Type | Report Time |
|---|---|---|
 Jacksonville | Internet | |
| Minneapolis | Internet | |
| Saint Augustine | TV | |
| Broken Arrow | Internet | |
| Chicago | Internet | |
| Miami | Internet |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
- Antifa Luke (@ireallyhateohio) reported
@comcast why do you support voter suppression in GA?
- Ozzy0925 (@Ozzy09252) reported
@comcast **** like this is why I cancelled Comcast.
- MoDogs (@MoDogs2) reported
@jflyersrock97 @RandomWSquad @NHLFlyers Who cares anyway? Pens have out-Cupped us 5-2. I didn’t mind the 1st, but 4 more later it’s tough to swallow. Flyers and Comcast have let us down.
- Rishabh Iyer (@iyerishabh) reported
@verizonfios can you please come to the south bay area? xfinity customer service has been a huge pain and fiber optic internet would be welcome.
- Timmy L. (@TimLanigan2) reported
@comcast Do you support the end of our democracy?!
- gabs believes in #sammiesupremacy 🔥 (@japanrryluvbot) reported
@vtaehslot wtf is xfinity
- Jay Cohen (@lord_fool) reported
@Xfinity sucks diseased moose ****. This is like dial-up. And their ******* useless phone computer system keeps hanging up on me.So I want you guys to eat a nice big pile of ****.
- matt (from the vault)💛💛 (@__Catz__) reported
@iamnotjishy haha comcast and verison internet sucks
- Ezekiel Ornelas (@EzekielOrnelas) reported
Hey @xfinity, my internet service is always broken. Can you explain why the solution to this is to have me legally agree to the addition of a landline, as opposed to just offering a statement credit or lowering my monthly bill?
- Hollie (@alison_ster) reported
@Antonio35210540 @comcastcares Did they give you an ETA? I’m in Naples as well and it’s been almost 12 hours of the internet being down :/
- The_Tech_Son (@TheTechSon1) reported
@comcast Let’s hope that, at one point, they have to deal with your horrid customer service. That’s a real world education a lot of students need.
- Tommy Nightmare (@NightmareTommy) reported
@NHLFlyers @WellsFargoCtr Don’t watch! Hit Comcast where it hurts. Low ratings will show that we won’t stand for their greed and lack of giving a **** about the on ice product.
- Sixers D (@sixers_d) reported
@NBAonTNT Watching from Philly on Comcast and my broadcast is in Spanish... please help. We don’t speak Spanish.
- Khanjae (@Khanjae4) reported
@Xfinity Its just too bad it seems to go down almost every night around 3 to 4 a.m. with no warning.
- Cynthia Arnold (@cynthmarnold) reported
@comcast I’ll be cancelling my service at both my homes tomorrow as you support voter suppression
- Karen Miller (@Kdmiller4) reported
@comcastcares We have been without WiFi for twelve hours today. Unbelievable! Without Internet we have not been able to work and to support our customers. How can we get this problem resolved?
- Incorrect Philadelphia Flyers (@IncorrectFlyers) reported
@DrunkMikey18 @comcast i told them i would pay 24.99 a month for 3 extra minutes of the office or whatever it is their asking if they would just fix the ******* flyers.
- natalie/nat ᴴ⁷ (@vtaehslot) reported
@japanrryluvbot is fios good i use xfinity help
- DogGiraffe (@dog_giraffe) reported
@GeneralSamsSec comcast goes out once or twice a day for me. Maybe you're just bad.
- John Keegan (@jekeegan) reported
@comcastbusiness @comcast You support the GA restrictive voting act by contributing to Kemp—SHAME ON YOU!!
- Tom S. (@sully224) reported
@RealGlenMacnow Who does Fletcher answer to...Comcast Spectacor? That could be the problem. Snyder had his faults but would never stand for this type of play.
- Blanche Scott (@Blanche02125405) reported
@DarknessRadio This is NOT a complaint,I have Verizon on my phone so # Discovery+, can only get xfinity on tv ..so older Travel Channel . But Xfinity is changing platform so when they do I’ll put in my password & watch #Discovery+,problem solved!! What’s all the chaos ?
- A.G (@tweetalisha) reported
The 10+ hour @Xfinity outage wouldn’t be so bad if my phone would actually load anything but maybe @ATT can start explaining while we’re at it. “5G” service and I can’t even send a text.
- JC (@jceezz) reported
@Flyer_AF @ADiMarco25 I’m not sure you never know with Comcast at the helm. Don’t think things would really change under Yeo though. I would hire Gallant in a heartbeat instead. Vegas was a fun team to watch under him
- MoDogs (@MoDogs2) reported
@krxvtsovv @NHLFlyers I gave up after 27 years. They don’t care. That’s Comcast. This is a top to bottom issue and right at the top of Comcast’s priority list is “Profit”. Should tell you all you need to know.
- Moseschrist69 (@moseschrist69) reported
@comcast Then they'll be subjected to your horribly unreliable internet and dismal customer service too?Run away, kids. Run as far as your legs will take you and then run some more.
- Kirk Williams (@KirkWilliams84) reported
@WatchMarquee Would be great if you guys could figure out a way to get on a major streaming service or offer as a standalone subscription service. Grew up watching on WGN and Comcast networks and got Marquee last year on Hulu but sadly you guys seem to be making it harder to get games!
- Bob Treat (@bobtreat63) reported
@MSNBC @chrislhayes And the corporations that support them, including Comcast.
- At at (@arswendo_t) reported
@Xfinity all the sport channels are glitchy. Othet channels are not. Can you help?
- Mark Milbert (@MarkMilbert2) reported
@Xfinity @comcastcares NO .... the @comcastcares can DM ME !!!! Cancel service now or get lawyers next week. Sick of you *******!!!!!!!!!!!! Equipment on the way ... 1Z1R65679002446022 ......
