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As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position which means you’ll be building relationships with customers over the phone. In a fast-paced environment, you’ll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.
This is a hybrid role, which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office, for a period of 12 months. After that period, the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you’re welcome to work in the office as often as you would like.
You must reside within 30 miles of Progressive's Palmetto Bay Claims office at 17901 Old Cutler Road, Bldg. B, Suite 300, Palmetto Bay, FL 33157.
Duties & Responsibilities (upon Completion Of Training)
Determine coverage
Determine liability (who’s at fault for the damages)
Interview customers, claimants, and witnesses
Partner with appraisers/estimators to manage vehicle repairs
Negotiate with customers and other insurance carriers and resolve claims
Must-have Qualifications
Three years of relevant work experience OR
Bachelor’s degree OR
Two years relevant work experience and an associate degree
Schedule:Training: Monday to Friday 830am - 530pm. Post-Onboarding: The schedule could be Monday to Friday 8am - 5pm or 9am - 6pm.
Location: Palmetto Bay, FL. Candidates must reside within 30 miles of the Palmetto Bay office (17901 Old Cutler Road, Bldg. B, Suite 300, Palmetto Bay, FL 33157).
Compensation
Once you complete training (which includes passing any necessary testing requirements), your salary will be $56,000 - $60,000/year, however, during training, you will be paid an hourly rate based on your annual salary
Gainshare bonus up to 16% of your eligible earnings based on company performance
Benefits
401(k) with dollar-for-dollar company match up to 6%
Medical, dental & vision, including free preventative care
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